How long does it take to make my figurine?

Each figurine is handcrafted to order and takes approximately 12-15 business days to complete. After production, shipping takes 3-5 business days within the US.

What kind of photo should I upload?

For best results, upload a clear, well-lit photo with the subject facing forward. Natural lighting works best. The photo should be at least 1 MB in size.

Can I have multiple people in one figurine?

Yes! Our Couple, Family, Friends, and Mixed Style figurines can include multiple people. Provide a clear photo for each person.

What if I don't like the result?

We offer a 100% satisfaction guarantee. If you're not completely happy with your figurine, we'll remake it for free or provide a full refund.

Do you ship internationally?

Yes, we ship to over 40 countries worldwide. International shipping takes 7-15 business days and costs are calculated at checkout.

Free 3D Preview Before Printing · Ships Worldwide

Contact Us

Have questions about your custom figurine? We're here to help!

Get in Touch

Email: sales01@joyfulpop.com.cn
WhatsApp: +86 138 2330 4476
Response Time: Within 24 hours

Order Support

Need help with your order? Have questions about the customization process? Our team is ready to assist you every step of the way.

Bulk Orders

Planning a large order for events or corporate gifts? Contact us for special pricing and dedicated support.

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