Privacy Policy

Last Updated: August 10, 2026

At Joyfulpop, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, and the choices you have.

Information We Collect

• Order Information: Name, email, shipping address, and payment details when you place an order.
• Photo Uploads: Photos you upload for custom figurine production.
• Account Data: Information you provide when creating an account.
• Usage Data: How you interact with our website, including pages visited and device information.

How We Use Your Information

• To process and fulfill your orders, including producing your custom figurine
• To communicate with you about your order, shipping, and support
• To improve our website, products, and customer experience
• To send marketing communications (only if you opt in)

Photo Upload Data

When you upload photos for custom figurine production:

• Photos are used solely for figurine production and are not shared with third parties
• Photos are securely stored during production and deleted 90 days after order completion
• You may request deletion of your uploaded photos at any time by contacting us

Payment Information

All payments are processed securely through Shopify Payments or our payment providers. We do not store your full credit card details on our servers.

Cookies

We use cookies to improve your browsing experience, analyze site traffic, and remember your preferences. You can disable cookies in your browser settings.

International Data Transfers

If you are located outside our operating country, your data may be transferred and processed in our production location. By using our service, you consent to this transfer.

Your Rights

• Access, correct, or delete your personal data
• Opt out of marketing communications at any time
• Request a copy of the data we hold about you

To exercise any of these rights, contact us at sales01@joyfulpop.com.cn.

Contact

Email: sales01@joyfulpop.com.cn | Response: 24-48 business hours